FAQs

1. What is 925 Sterling Silver?

925 Sterling Silver is made of 92.5% pure silver and 7.5% alloy (usually copper) for added strength and durability. It is the global standard for high-quality silver jewellery.

2. Is your jewellery real silver?

Yes. All our products are made from authentic 925 sterling silver and are quality-checked before dispatch.

3. Will sterling silver tarnish?

Sterling silver may naturally tarnish over time due to exposure to air and moisture. However, it can easily be cleaned and restored to its original shine.

4. How do I take care of my silver jewellery?

  • Store in an airtight pouch or box

  • Avoid contact with perfumes and chemicals

  • Keep away from moisture

  • Clean with a soft silver polishing cloth

5. Is your jewellery hypoallergenic?

Yes. 925 sterling silver is generally safe for sensitive skin and is free from harmful metals like nickel.

6. Do you offer different types of silver jewellery?

Yes, we offer 100+ designs including:

  • Rings

  • Chains

  • Bracelets

  • Earrings

  • Pendants

  • Men’s jewellery

  • Women’s jewellery

7. Is the jewellery suitable for daily wear?

Yes. Our sterling silver jewellery is durable and suitable for regular use when properly cared for.

8. Do you provide authenticity certification?

Yes. Our jewellery comes with an authenticity certificate that certifies that your piece is crafted in 925 Sterling Silver.

9. What payment methods do you accept?

We accept all major debit/credit cards, UPI, net banking, and secure online payments.

10. Do you offer Cash on Delivery (COD)?

Yes, COD is available in selected locations.

11. How long does shipping take?

Orders are typically processed within 1–2 business days and delivered within 3–7 working days depending on location.

12. Do you offer returns or exchanges?

Yes. We offer easy returns/exchanges within a specified period (mention your policy duration here).

13. Can I gift your jewellery?

Absolutely. Our products are perfect for gifting and come in elegant packaging.

14. Do you offer customisation?

Currently, we offer selected customisable pieces. Contact us for more details.

15. How can I contact customer support?

You can reach us via:

  • Email

  • WhatsApp

  • Phone

  • Contact form on our website